Call Accounting Management

Save time and money without the headaches.

After payroll and rent, voice and data costs are likely to be your biggest expense. While Call Accounting gives you the tools to control those costs, even the best system will not live up to its cost-saving potential if no one has the time to manage it.

Comview’s Call Accounting Management solution, part of Total Talk Management, saves you both money and time, increases employee productivity, provides valuable security information and keeps tabs on your entire PBX, VoIP or Unified Communications infrastructure. Imagine all your wireline usage, from any device in a comprehensive easy to use and maintain Internet based reporting system. That’s the Comview difference.

Comview provides all the benefits of an always state of the art system without any of the headaches of having to manage and maintain it. In fact we do almost everything for you, including:

Monitor all devices daily
Collect and validate all data daily
Perform nightly back-ups and rate table updates
Provide anytime internet access
Provide software upgrades and enhancements.
A host of additional Features at no extra charge

Comview is leading the way in total value.

Complete

There’s a long list of features we include free of charge with our solutions. More

Reliable

Daily data collection and processing means any data problems are immediately identified reported and corrected.

Accessible

Immediate web based access puts all your information at your fingertips. With our real-time option, data is posted continuously throughout the day.

Convenient

With internet based reporting you can generate reports at any time for any individual or group - or the entire organization.

Relevant

Available reports include: Detail and summary reports for all monitored devices, chargeback, network utilization and destination, trending, dashboards, as well as an array of management reports (longest calls, most expensive calls, most active extensions, most frequently called numbers)

Comprehensive

With our Total Talk platform we not only can gather call data from your PBX, but from any device (cell phone, PDA, etc.) so you can get the complete picture in one simple integrated view.

Easy

Our application is so easy to learn you’ll be up and running in minutes.

Cost savings

Fewer personal calls
Reduced average call duration
Improved employee productivity
Monitor system efficiency, least cost routing and unauthorized use.
Elimination of unused phones and PBX ports
Lowering expensive Directory Assistance calls
Knowing all trunks are operational.

Choose between Fully Hosted or Managed-Only solutions. Both come with our Usage Management tool for a single integrated view.

TotalHost for a fully hosted solution

Fully Hosted Call Accounting based on a traditional service bureau/ASP system. You purchase neither hardware nor software. The only on-site hardware is a small, solid-state call buffer. All other hardware and software resides at our data center. All maintenance and management is Comview’s responsibility. With our fully hosted solution, there’s no capital investment and upfront costs are lower. And low maintenance fees become a predictable part of your expense budget.